The built-in comms tool allows you to send emails to your Platform users for any reason you desire. You can choose to email: an individual user, multiple users, groups, user fields, or all platform users.
Why would I use the comms tool?
Examples of how you can use the tool include: officially launching the platform, sending reminders, promoting content, sending internal announcements etc.
Who can send comms?
Anyone with Admin access can use the tool.
Where do I find the comms tool?
When you are in the Admin view go to 'New Email' under the 'Comms' header in the sidebar
How do I use it?
- Select who you wish to email. The ‘Sending to whole organisation’ toggle will select all current users of the platform. If you want to email certain users or groups, you can search directly in the ‘To’ field or through the contact book icon on the right.
Tip: You can select multiple users/groups/fields in one go! - Create the subject title for the email.
- Create the email text and use the available formatting options as desired.
- You can add pictures to your email by uploading a file directly from your PC, or via a source code – you can then choose to resize this if needed.
- You can insert links to any documents you wish to include. You cannot add a file as an attachment.
- Insert merge fields as desired. Merge fields allow you to personalise the email by generating the recipients/system information upon sending i.e. First Name, Last Name, Email address. There is also handy Platform URL, Email, and Password fields so you can quickly remind users where to go to access the platform and their log on details.