Great! You've taken all the steps to set up the platform ready for launch, and now you want to let users know how to get started. This will involve providing users with their log on details. 

How do I do this?

A great way to do this is to use the platform's built in communication tool to send a customised email message including access details. Access details include the link to the platform, user's email, and password. 

Launch email template

Need some inspiration for your launch email? Look no further! A template of an example launch email can be found here. You are free to use this template or edit it to make it your own. You can even copy and paste it straight over to the communication tool to use. 

Once you have sent your launch email you have officially launched! 

Top tips!

• Monitor when users are logging in by heading to the Admin area of the platform -> People -> filtering by Last accessed date. Remember you can also check users' activity in the Insights & Reports too.
• Use the communication tool to send a reminder email to users in a few weeks. This helps with any original launch emails which may have got 'lost in the post'. 
• To help you answer any queries you may receive from your users, why not check out the FAQ's articles for support. If you receive any queries you are unsure of, simply email success@coachingculture.com and we'd be happy to help!