Survey forms are a collection of questions that you may want to use when you send out a survey campaign.
To create a survey form navigate to Admin > Surveys > Forms and press
- Give the form a name, and make it recognisable and specific so that it is easy to find the right form when sending a campaign.
- Add form items, you can have as many as you like.
Section Headings - these appear above the question that the user sees and are great for categorising questions.
Rating Question - there are a number of different rating options to match the question. You can see them here. With all of the rating questions, you can also allow the user to answer a question with N/A
Multiple Choice Question - Here you can add your own options and the user can select one. Perfect for simple yes/no questions
Free Text Question - This can either be single line answers or multiple lines and is great for getting some qualitative feedback.
Rich Content - This is perfect to use at the start and end of the feedback form to introduce, give context and helpful hints to the user that is about to respond to the questions.
Once you have added all of your questions it is super easy to view what the respondents will see by pressing and if you are happy go ahead and save.
This form will now be in your forms list and available to use in campaigns.
Tip! - If you have already created a form where you want to use the majority of the questions again, in the forms list press
to duplicate. Now you can edit that form without having to re-write all of the questions!