Certain actions trigger notification emails to users, see what the triggers are and what the emails say below.
When you opt to send a new user a welcome email
Subject:
Let's get you started!
Body:
Hi [name],
You've been invited to get started with Coaching Culture.
You'll be able to log in to the platform with the following details. Don't worry, it's a temporary password and you'll be prompted to change it when you first log in.
[Email]
[Password]
[get started link]
When a user is invited to a relationship
Subject:
[invited name] has invited you to start a relationship.
Body:
Hi [name],
[invited name] has invited you to become their [direct report/manager].
Click below to accept the invitation
Alternatively, click here to review your relationships.
When a user is invited to a group
Subject:
You've been invited to a group!
Body:
Hi [name],
[sender] has invited you to their group called [groupName]
Click below to check it out.
When a user forgets their password
Subject:
Forgotten password
Body:
Hi [name],
You've told us you've forgotten your password.
If that's the case then click the link below to reset it. If you didn't request a new password then you can ignore this email.
When Mindset or Lessons content is shared
Subject:
You've been sent a Coaching Culture module!
Body:
Hi [name],
[sender] has given you access to a module on the Coaching Culture platform.
Click below to get started.
[content name/s]
When a Mindset challenge deadline is here
Subject:
Remember to report back on your Mindset challenge!
Body:
Hi [name],
Click below to report back on your challenge for the [contentName] module
When a new conversation is scheduled
Subject:
New conversation scheduled
Body:
Hi [name],
[sender] has scheduled a conversation with you.
It's scheduled for [Date].
The purpose of the conversation is: [purpose]
The desired outcome is: [outcome]
The recommended preparations are: [preparation]
You will be discussing the following points:
[discussion points]
Click below to check it out on the Coaching Culture platform.
When a conversation occurrence is cancelled
Subject:
Conversation cancelled
Body:
Hi [name],
[sender] has cancelled their conversation with you.
It was next scheduled for [date]
Click below to check it out on the Coaching Culture platform.
When a recurring conversation is completely cancelled
Subject:
Conversation cancelled
Body:
Hi [name],
[sender] has cancelled a recurring conversation with you.
It was next scheduled for [date]
Click below to check it out on the Coaching Culture platform.
When a user receives a feedback campaign to send out
This is a template that is edited by the admin when sending a campaign. The email will include a Get Started button that links to the platform
This email can be turned off by the admin when setting up the campaign if you prefer to send your own email outside of the platform.
When a user sends their feedback campaign to their recipients
This is a template that is edited by the admin and user when sending a campaign. The email will include a Get Started button that links to the platform and, if set, the deadline for completion.
When a user nudges the recipients of their feedback campaign
Subject:
You've been nudged!
Body:
You've been nudged by [sender] to complete the feedback campaign [titlecampaign] you were sent.
Click below to get started.
When an admin nudges the user to send their feedback campaign to respondents
Subject:
You've been nudged!
Body:
You've been nudged to send your feedback survey to others.
Click below to get started.
When a user receives a survey to complete
This is a template that is edited by the admin when sending a campaign. The email will include a Get Started button that links to the platform
This email can be turned off by the admin when setting up the campaign if you prefer to send your own email outside of the platform.
When an admin nudges the user to complete a survey
Subject:
You've been nudged!
Body:
You've been nudged to complete a survey.
Click below to get started.
When measures are due to be updated
Subject:
Please confirm your measures are up to date
Body:
Hi [name]
It has been [number] days since you last updated your measures. Please take a moment to review them.
To update any of the measures select the correct option from the drop-down. If they are still relevant and no changes are needed please press the confirm check mark so that we know you have reviewed them.
Press the link to get started