FAQ's ❓

  • I’ve forgotten my password, what do I do?
    6th December 2025
  • What does deactivating a user do?
    6th December 2025
  • How long does it take to complete each module? 
    6th December 2025
  • Can I update users information on the platform in bulk?
    6th December 2025
  • What is the difference between Mindset and Lessons?
    6th December 2025
  • Is the information I enter to Mindset and Lessons confidential? 
    6th December 2025
  • If I leave a module part-way through, will it save the progress I’ve made? 
    6th December 2025
  • What do the system emails say and when are they triggered?
    6th December 2025
  • What are the different types of platform access, and what do they allow?
    6th December 2025
  • When are the colour indicators triggered for My Team?
    6th December 2025
  • Where do I go for support?
    6th December 2025
  • Does Coaching Culture have an Accessibility Statement?
    6th December 2025